FAQ | Frequently Asked Questions

All of our refurbished products have 12 months warranty. You can check terms and condition to know more about the terms of warranty like what it covers and what is not covered.
You can check how to claim warranty in terms and conditions or you can directly contact us.
No, you will not get warranty documents in physical. You have to register yourself for warranty within 15 days of purchase. For more detail, you can read terms and conditions.
No, there will be no functional defect and withering. All our products go through rigorous testing and we make sure that our customers get defect free products.
Yes, you will get an invoice for every purchase you will make at our website. One hardcopy of your invoice will be sent along with your order and one soft copy will be sent to your email address. In case, you will not get your invoice in either way, you can contact us or mail us , a copy of invoice will be sent to your mailbox.
All of your orders will be managed by sellers. Delivery will be made by couriers and you will receive it at your doorstep.
You will be notified via mail and sms to the respective mail Id and contact number that will contain a tracking ID so that you can track your order easily.
Yes, you will be able to track your order. We will send you a mail for the confirmation of your order that will contain a tracking ID and link through which you can track your order.
No, there are no delivery charges.
No, there are no any hidden charges that will be applied to your order.
We have plenty of payment modes. You can use debit/credit card option, or any payment gateway option or cash/card on delivery options.
No, you have to pay in one time for one order using any one of the payment mode options.
Yes, you can make your order in bulk.
No you cannot reinitiate it; however, you can make new order for the same product.
No, there is no such option to change the delivery address once the order has been confirmed. Else, you can contact our customer care for more help.
Each product goes through proper check. We have a system that is involved in cross-check of IMEI with police, insurance database, and network provider to ensure that the product is not stolen, lost or claimed for insurance.
You can return your online order within 30 days of purchase for faulty goods. You will get a replacement for faulty goods within this time period.